Integrated Human Resources Management Workshop

Integrated Human Resources Management Workshop – Dubai, UAE

Birches Group is pleased to announce it will continue to run its Integrated Human Resources Management Workshop for the Development Community, which focuses on Job Design and Evaluation, Compensation Management, and Recognition and Reward.  The 4-day session will be held on October 27-30, in Dubai, UAE.

This course is designed for professionals in the development community who wish to emerge as strategic partners of their organization. In the span of four intensive days, workshop participants will learn the fundamentals of how to link four critical areas of Human Resources:

  • Evaluation of Jobs
  • Design of Salary Scales
  • Assessment of Skills
  • Measurement of Performance

The workshop is built on Birches Group’s integrated Human Resource platform – Community™. The Community™ application will be used across the job evaluation, skills assessment, and performance evaluation exercises. Practical exercises and diagnostic activities are also included.

Participants will not only know more about each of these components, but how they can be integrated to accomplish the organization mission. Join us and learn from the experience and expertise of our facilitators and from other participants. 

To know more about the course, please view our training prospectus here.

Just Three Things: How Purpose, Engagement, & Delivery Can be Used to Understand Your Organization and Support Your HR Programs

In our work with hundreds of organizations, many apply long-standing, well-accepted approaches for the management of human resources. The HR function is steeped in traditional methods and so-called best practices for everything from job evaluation and compensation management to performance management. At Birches Group, we believe for organizations to innovate and thrive, they must be willing to try new things. Our Community™ Jobs approach provides a fresh perspective on one of the most misunderstood areas of human resources – job design and evaluation. Good job design and clear job evaluation are critical to fully support all other programs in HR.

How Community™ Jobs is Different

Job evaluation is traditionally a highly technical area of HR, reserved for the “job evaluation high priests” to compile results and share with the organization. Usually job evaluation systems are complex and hard to understand, using many different factors to determine results. 

Birches Group built Community™ Jobs to be simple and transparent, and easily understood by HR, managers and yes, even staff.  We also believe that job evaluation forms the fundamental underpinning of everything HR does – from compensation and recruitment to development and performance.  Every area of HR is impacted by job evaluation and job levels.

Just Three Things

Community™ uses three factors to assess work: Purpose, Engagement, and Delivery, across fourteen job levels, as shown in the diagram below:

The primary factor is Purpose, which answers the most critical question: why does this job exist in the organization? Purpose enables us to examine each role within the organization and determine its primary objectives and how it supports the overall mission of the organization.

The second factor of Community™ Jobs is Engagement, identifying how each job interacts and collaborates with internal and external stakeholders to carry out its function.

Delivery, the third factor of Community™ Jobs, examines how each role plans, organizes and delivers work to fulfill the organization’s mission. It focuses on how a job manages tasks, transactions, services, projects, or programs under its purview.

The three Community™ factors taken together allow us to understand how an organization conducts business across all levels of work, starting with defining the purpose of its jobs, determining their level of engagement, and examining how each of its roles organizes and delivers service.

The Six Indicators

For each of the three job evaluation factors, we have identified two indicators to connect the job directly to the skills and knowledge required for success:

Each of these indicators is used in applying the Community™ Jobs evaluation methodology.  But importantly, the same criteria are also used to develop standards in the other modules of Community™.  Community™ Skills allows organizations to measure experience explicitly by evaluating an employee’s accumulation of skills and knowledge over time.  Community™ Performance provides a standard for measuring achievement by considering how employees have performed against the standard established for their job level.

Job Evaluation in Action

What are some examples of how job evaluation results (job grades or levels) can be used in other areas of human resources?  Here are just a few:

  • Job descriptions.  One of the most unstructured and tedious task managers face is writing job descriptions.  And most of the time, they are just a listing of tasks and inputs.  Birches Group believes job descriptions should be purpose-driven, output-focused and written from the perspective of what the job must deliver.  Our approach for job description writing uses the job evaluation factors and indicators as a basis to describe duties and responsibilities.  Best of all, no job description will ever exceed one page!
  • Salary bench-marking.  We use Community™ Jobs as the job evaluation methodology when conducting our salary surveys in over 150 countries.  Every employer’s jobs are matched to a Birches Group level, enabling a consistent and fair comparison to jobs in the market with similar levels of contribution to the organization.
  • Salary management.  Organizations use job grades to build salary structures, which in turn provide managers with tools to optimize the organization’s competitive position and ensure high levels of employee engagement.
  • Skills assessment.  Managers will often say that employees with more experience should be paid more. But there is no standard for measuring experience other than time, until now.  Using the Birches Group Community™ job levels, we have developed explicit measures for each job evaluation indicator, arrayed over five separate skill levels.  This skills assessment tool can be used for multiple purposes, including pay management, learning and development planning, succession planning, promotion readiness, and ensuring unbiased application of starting salaries, to name a few.

  • Performance management.  The same three factors used for job evaluation – purpose, engagement, and delivery – can be used to measure achievement.  For example:

Purpose – Does the employee have good ideas?

Engagement – Did they listen and adapt to customer feedback?

Delivery – Did they deliver on time with high levels of quality?

Community™ Performance has a structured approach to measuring achievement by linking back to the job evaluation factors.

By focusing on the Community™ Jobs factors — Purpose, Engagement, and Delivery — managing all areas of HR is now possible using a simple, consistent, and integrated approach.

Contact us to learn more about our Community™ approach and platform.

Virtual Work – It’s No Longer the Future, It’s Now! Why Purposeful Job Design, not Technology is What Facilitates Virtual Work

Written by Patricia Bianca Valencia, Birches Group Senior Marketing Specialist


No matter where you are, COVID-19 is affecting all of us. We all have had to change the way we live, the way we interact with one another, and for most of us, the way we work in the context of the pandemic. With more and more countries enforcing lockdowns of cities, people are forced to work from home as they are asked to shelter in place. Organizations recognized that despite the pandemic, the proverbial show must go on, and virtual work is all of a sudden the new normal.

For a long time, organizations looked at virtual work as something in the distant future, or only applicable to other organizations, or otherwise not feasible. What COVID-19 pushed us all to realize is that the future of work is about enabling our office staff to work from anywhere. Virtual work is no longer the future, it is the present.

Many organizations struggle with virtual work because they are lacking in a fundamental (but often ignored) area of HR: high-quality, purpose-driven job descriptions. Managers are usually asked to draft job descriptions with limited guidance beyond templates, and they end up writing checklists of tasks that they believe illustrate what a job needs to get done, rather than focusing on the purpose of the job. This checklist approach is indicative of an input-driven mindset that struggles to adapt once disrupted.

Birches Group’s Community™ approach has enabled us to prepare and practice virtual work long before the pandemic began through the use of output-based job descriptions, putting zero emphasis on the physical presence of staff at work and instead focusing on what they deliver at the end of the day.

When organizations shift to an output-based mindset, it doesn’t matter what steps our staff take in their work or where they do it from – what matters is getting the job done. When disruptive events like COVID-19 happen, output-based definitions of work facilitate working from home because it empowers staff to be more creative in their approach to work, while at the same time freeing them from managers looking over their shoulders. We find that when staff are given this independence, it promotes a more collaborative work environment, one in which staff communicate more because they are not just following a set script. They need to explain their process and thinking, and get buy in from across the organization.   Ultimately, this even helps shift discussions on performance from cascading objectives to simply asking, “Did the employee fulfill the purpose of their jobs?”

In the different countries where Birches Group staff are based, we have been able to respond quickly, especially once local authorities have limited movement, locally or internationally. Having a framework in place for virtual work has allowed our staff to continue business activities as normal and maintain relationships with our clients, even as each of us try our best to manage through these uncertain times.

Contact us to learn how we can help your organization retool for the new normal.


Bianca crafts messaging around Community™ concepts and develops promotional campaigns answering why Community™ should be each organization’s preferred solution, focusing on its simplicity and integrated approach. She has held various roles within Birches Group since 2009, starting as a Compensation Analyst and worked her way to Compensation Team Lead, and Training Program Services Manager. In addition to her current role in marketing and communications, she represents Birches Group in international HR conferences with private sector audiences.

Integrated Human Resources Management Workshop

Integrated Human Resources Management Workshop – Dubai, UAE
October 14-18, 2019

Birches Group is pleased to announce it will continue to run its Integrated Human Resources Management Workshop for the Development Community, which focuses on Job Design and Evaluation, Compensation Management, and Recognition and Reward.  The 5-day session will be held on October 14-18, in Dubai, UAE.

This course is designed for professionals in the development community who wish to emerge as strategic partners of their organization. In the span of five intensive days, workshop participants will learn the fundamentals of how to link four critical areas of Human Resources:

  • Evaluation of Jobs
  • Design of Salary Scales
  • Assessment of Skills
  • Measurement of Performance

The workshop is built on Birches Group’s integrated Human Resource platform – Community™. The Community™ application will be used across the job evaluation, skills assessment, and performance evaluation exercises. Practical exercises and diagnostic activities are also included.

Participants will not only know more about each of these components, but how they can be integrated to accomplish the organization mission. Join us and learn from the experience and expertise of our facilitators and from other participants. 

To know more about the course, please view our training prospectus here.

Integrated Human Resources Management Workshop

Integrated Human Resources Management Workshop – Nairobi, Kenya
July 29-August 2, 2019

Birches Group is pleased to announce it will continue to run its Integrated Human Resources Management Workshop for the Development Community, which focuses on Job Design and Evaluation, Compensation Management, and Recognition and Reward.  The 5-day session will be held on July 29-August 2, in Nairobi, Kenya.

This course is designed for professionals in the development community who wish to emerge as strategic partners of their organization. In the span of five intensive days, workshop participants will learn the fundamentals of how to link four critical areas of Human Resources:

  • Evaluation of Jobs
  • Design of Salary Scales
  • Assessment of Skills
  • Measurement of Performance

The workshop is built on Birches Group’s integrated Human Resource platform – Community™. The Community™ application will be used across the job evaluation, skills assessment, and performance evaluation exercises. Practical exercises and diagnostic activities are also included.

Participants will not only know more about each of these components, but how they can be integrated to accomplish the organization mission. Join us and learn from the experience and expertise of our facilitators and from other participants.

To know more about the course, please view our training prospectus here

Integrated Human Resources Management Workshop

Integrated Human Resources Management Workshop – Johannesburg, South Africa
May 20-24, 2019

Birches Group is pleased to announce it will continue to run its Integrated Human Resources Management Workshop for the Development Community, which focuses on Job Design and Evaluation, Compensation Management, and Recognition and Reward.  The 5-day session will be held on May 20-24, in Johannesburg, South Africa.

This course is designed for professionals in the development community who wish to emerge as strategic partners of their organization. In the span of five intensive days, workshop participants will learn the fundamentals of how to link four critical areas of Human Resources:

  • Evaluation of Jobs
  • Design of Salary Scales
  • Assessment of Skills
  • Measurement of Performance

The workshop is built on Birches Group’s integrated Human Resource platform – Community™. The Community™ application will be used across the job evaluation, skills assessment, and performance evaluation exercises. Practical exercises and diagnostic activities are also included.

Participants will not only know more about each of these components, but how they can be integrated to accomplish the organization mission. Join us and learn from the experience and expertise of our facilitators and from other participants. 

To know more about the course, please view our training prospectus here.

Integrated Human Resources Management Workshop

Integrated Human Resources Management Workshop – Dubai, United Arab Emirates
October 8-12, 2018

Birches Group is pleased to announce a second run of our Integrated Human Resources Management Workshop for the Development Community, which focuses on Job Design and Evaluation, Compensation Management, and Recognition and Reward.  The 5-day session will be held on October 8-12, 2018, in Dubai, UAE.

This course is designed for professionals in the development community who wish to emerge as strategic partners of their organization. In the span of five intensive days, workshop participants will learn the fundamentals of how to link four critical areas of Human Resources:

  • Evaluation of Jobs
  • Design of Salary Scales
  • Assessment of Skills
  • Measurement of Performance

The workshop is built on Birches Group’s integrated Human Resource platform – Community™. The Community™ application will be used across the job evaluation, skills assessment, and performance evaluation exercises. Practical exercises and diagnostic activities are also included.

Participants will not only know more about each of these components, but how they can be integrated to accomplish the organization mission. Join us and learn from the experience and expertise of our facilitators and from other participants. 

Integrated Human Resources Management Workshop

Integrated Human Resources Management Workshop – Dubai, United Arab Emirates
October 1-5, 2018

Birches Group is pleased to announce our first Integrated Human Resources Management Workshop for the Development Community, which focuses on Job Design and Evaluation, Compensation Management, and Recognition and Reward.  The 5-day session will be held on October 1-5, 2018, in Dubai, UAE.

This course is designed for professionals in the development community who wish to emerge as strategic partners of their organization. In the span of five intensive days, workshop participants will learn the fundamentals of how to link four critical areas of Human Resources:

  • Evaluation of Jobs
  • Design of Salary Scales
  • Assessment of Skills
  • Measurement of Performance

The workshop is built on Birches Group’s integrated Human Resource platform – Community™. The Community™ application will be used across the job evaluation, skills assessment, and performance evaluation exercises. Practical exercises and diagnostic activities are also included.

Participants will not only know more about each of these components, but how they can be integrated to accomplish the organization mission. Join us and learn from the experience and expertise of our facilitators and from other participants. 

NEW! Integrating HR Workshop- October 1-5, 2018

Birches Group is pleased to announce our first 5-day workshop: Integrating HR. The course combines all three current workshop offerings- Job Design and Evaluation, Compensation Management, and Recognition and Reward, featuring comprehensive discussions around 4 main topics in Human Resources, namely: jobs, markets, skills, and performance.

The curriculum focuses on an integrated approach towards these four areas because we recognize that HR professionals in any sector could only truly emerge as strategic partners within their organizations if they are not only able to overcome challenges in each of these areas, but also be able to link them together.

The workshop is built on Birches Group’s integrated Human Resource platform – Community™. The Community™ application will be used across the job evaluation, skills assessment, and performance evaluation exercises. Participants will also be exposed to a number of practical exercises that are designed to allow attendees to quickly apply their learnings. Diagnostic exercises will also help participants examine their own based on the practices raised for each module of the workshop.

Lastly, a case study of a fictional international NGO country office, has been developed based on Birches Group’s extensive work in this sector. This fictional organization, WeHelp, will serve as a common reference for the different practical exercises.

Join the workshop and learn from the expertise and experience of our facilitators and from fellow participants.

Click here to learn more about the course.

View our training brochure here.

Job Design and Job Evaluation Course

Job Design and Evaluation Workshop – Nairobi, Kenya
April 18-20, 2018

The Job Design and Evaluation course will help HR Professionals to fully understand and impact issues related to job design and job evaluation, which serve as building blocks to optimize organization design and impact the overall talent management strategy of your organization.  The workshop will use the Birches Group CommunityTM job evaluation system, which underpins our survey methodology, as the framework for examining the design and evaluation of jobs.

The course will be offered from April 18-20, 2018, in Nairobi, Kenya.

Topics included are:

INTRODUCTION TO JOB DESIGN AND EVALUATION

  • What is a Job, What is a Team?
  • Principles of Job Evaluation
  • Rank-in-Person vs. Rank-in-Job

JOB EVALUATION METHODOLOGIES

  • The Factors of Evaluation
  • Community™
  • The Fundamental Focuses of Work
  • Sequence of Functional Progression
  • Guided Job Evaluation Exercises

THE LANGUAGE OF WORK

  • Parts of a Job Description
  • Drafting Support/Process Jobs
  • Drafting Professional Jobs
  • Drafting Expert and Management Positions